Tesla rolls out “range update” for Model S, Model X to reflect improved efficiency

Randell Suba

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Posted on March 3, 2020

Tesla has begun to roll out a new “Range Boost” software update to Model S and Model X vehicles to more accurately display the vehicle’s range following recent efficiency updates.

The latest version 2020.4 firmware follows last month’s range increase for Model S and Model X. The Model S is now listed with a range of 390 miles, up from 373 miles, while the Model X has an EPA estimated range of 351 miles from 328 miles.

“Charging to 100% and I’m showing 354 miles. Stopping at 90% is putting me at 316,” noted Tesla owners and Redditor sudogreg.

Twitter user and Model X owner @noctechnolog corroborated the story about the range upgrade and shared a snapshot of his vehicle’s available range.

The latest over-the-air update does not come as a surprise as Tesla CEO Elon Musk hinted that the range update for Model S and Model X vehicles would see an adjustment to reflect efficiency improvements being made.

“Software just thinks the car is less efficient than it actually is,” Musk further explained. He also mentioned that there have been several hardware improvements introduced to the vehicles in the past months.

While this recent update is more visual, giving the newer Model S and Model X a more accurate range displayed on the user interface, it’s important to take note of how Tesla can easily tweak the efficiency and performance of its vehicles via over-the-air (OTA) software updates. Such updates practically make its vehicles so much better as they age and clearly show its lead over legacy carmakers and their attempts to catch up with Tesla’s software and battery technologies.

On Monday, Tesla also started offering an Infotainment Upgrade for older Model S and Model X owners who are still on the first-generation Media Control Unit (MCU1). The $2,500-upgrade will equip the vehicle with newer MCU2 hardware and enable access to Netflix, YouTube, additional video streaming apps, and more Tesla Arcade games.

Tesla rolls out “range update” for Model S, Model X to reflect improved efficiency

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Tesla China responds to complaints about locally-made Model 3 delivered with HW2.5

Randell Suba

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Posted on March 3, 2020

Tesla China recently issued a statement following complaints from locally-produced Model 3 owners whose vehicles were fitted with the company’s Hardware 2.5 instead of its custom-designed Hardware 3 computer, which is designed specifically to achieve autonomous driving.

Tesla cited supply chain issues amid the coronavirus outbreak as a reason behind the error. The company also offered free upgrades once Hardware 3.0 units are available. Tesla Model 3 owners can book appointments with a Service Center for a free replacement.

“Our original intention is to do our best to meet the needs of consumers’ safety and use… We are currently taking various measures to ensure timely delivery. We will continue to listen carefully to consumers. Your voice helps us provide better services and products,” part of the official Tesla China statement read.

(Credit: Tesla China/Weibo)

Customers expressed their dissatisfaction upon discovering that the labels on their Model 3, specifically with regard to the vehicle controller hardware code, was inconsistent with their orders. The HW3 controller code is 1462554 while the HW2.5 is listed as 1483112. Tesla China clarified that the company installed HW3 for users who have purchased the company’s Full Self-Driving suite, and explained that the driving experience is virtually the same for owners whose cars are equipped with HW2.5.

Tesla’s HW3 is custom-designed by the electric car maker to work with its in-house software. With HW3, drivers are able to make the most of the company’s full suite of FSD capabilities. Some of the advantages unique to HW3 cars today include more detailed Driving Visualizations that include traffic cones, lights, and street signs.

Following a government-imposed closure of Giga Shanghai as China battles the coronavirus public health scare, the Tesla Gigafactory in China resumed operations on Feb. 10. The Palo Alto, California-based carmaker was actually one of the first car manufacturers to resume production following the temporary shutdown ordered by the Chinese government. Tesla also unlocked free Supercharging for customers in China in order to help those who need to travel during the outbreak.

In the face of the coronavirus outbreak, Tesla China also ramped its customer service efforts by delivering locally-made Model 3s to specific addresses instead of requiring customers to go to their local Tesla delivery center to receive their vehicle.

Prior to the Giga Shanghai temporary shutdown, Tesla was among the top local electric car producers in the country, rolling out over 2,600 locally-made Model 3s in January despite the long holiday for the Chinese New Year, which was followed not long after by the outbreak of the coronavirus.

Tesla China responds to complaints about locally-made Model 3 delivered with HW2.5

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Volkswagen software issues put ID.3 launch at risk as e-Golf gets abruptly retired in US

Joey Klender

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Posted on March 2, 2020

Volkswagen’s road to a fully-electric lineup has taken a slight detour as its ID.3 has been plagued with a software issue. Glitches found in the system could require Volkswagen to reschedule the vehicle’s launch that was planned for Summer 2020.

The flaws in Volkswagen’s software are coming from the basic architecture that was developed too quickly according to German media publication Manager Magazin, citing expert accounts that the software was rushed and likely contributed to the issues.

The software’s elements do not understand each other according to Manager Magazin’s report and this is causing difficulties within the ID.3’s computer system.

Volkswagen has even summoned the help of hundreds of test drivers who are responsible for navigating the car for company research. Some drivers have reported up to 300 errors a day within the ID.3’s software, an issue that 10,000 VW technicians are currently working toward fixing.

Despite the issues, Volkswagen spokespeople told Automotive News Europe that the ID.3 will be released this summer and the software problems will not set back the German auto manufacturer’s plans.

The ID.3 is expected to be a direct competitor to the Tesla Model 3, with the vehicle’s base models costing less than 30,000 Euros in Germany. It is the first electric vehicle based on the Modular Electric Propulsion Platform developed by Volkswagen. The same platform will be introduced to other Volkswagen vehicles, including the ID.4 crossover.

In addition to the woes with Volkswagen ID.3’s software, Volkswagen’s e-Golf will not be sold in the United States according to Cars Direct.

A company press release in August 2019 showed each of Volkswagen’s planned released for 2020. In late October, a revised version of the list was released and the e-Golf was removed after the company stated there would be no 2020 model.

In late February, VW spokesman Mark Gilles declined to confirm that the vehicle had been discontinued as a whole, but he did say the 2020 e-Golf production would take place in Canada and not the United States.

This comes as somewhat of a surprise considering the Environmental Protection Agency released the e-Golf’s range ratings just a week prior to Gillies’ statements about the vehicle. The results of the range ratings showed the 2019 model actually had more range than the new 2020 e-Golf.

This could be one of the reasons for the company’s decision to halt its plans to compete with some of the U.S. market’s electric cars like the Model 3, the Nissan Leaf, and the Chevy Bolt EV. Each of these cars has more range than the e-Golf.

While Volkswagen continues to invest time and money into its vision of a fully-electric future. While the company has encountered speed bumps along the way, company employees are facing the issues head-on, especially when it comes to the problems with the ID.3’s software.

Volkswagen software issues put ID.3 launch at risk as e-Golf gets abruptly retired in US

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