Tesla tests specialized Service Centers that are tailored to specific vehicle models

By Randell Suba Posted on February 18, 2020 Tesla is taking another step to provide more efficient and top-quality customer service, this time by introducing specialized Service Centers that will cater to specific vehicle models. Tesla owners in Orange County, California recently received an email informing them that the new Service Center in Santa Ana […]

Tesla addresses “butt-dialed” in-app purchases with new refund policy

By Nicole Arce Posted on February 2, 2020 Tesla has updated its refund policy for software upgrades purchased through its mobile app, following a ruckus that had some customers accidentally buying upgrades they had no intention of buying. In what amounts to a “butt-dial”, Tesla owners were accidentally buying software upgrades through the unintentional press […]

Tesla faces lawsuit from New Jersey auto dealer association

By Simon Alvarez Posted on September 19, 2019 Tesla is currently facing a lawsuit from an auto dealer association operating in New Jersey. In a filing submitted on Wednesday to the state’s Superior Court, the New Jersey Coalition of Automotive Retailers (NJ CAR) called for legal action against the electric car maker for what it […]